Alright pizza peeps, if you’re in the market for a new point-of-sale (POS) system for your shop, you’ll want to make sure you find one with all the right bells and whistles. As the owner or manager, a good POS is so important for running your business efficiently and keeping customers happy. So here are some key things to keep in mind as you shop around for the perfect system.
First and foremost, opt for a POS that can handle all your ordering needs – whether folks are dining in, taking out, or delivering. You’ll want options to place, modify, and track orders from start to finish. Bonus points if the system integrates with popular third-party delivery apps too. Make sure orders can be tagged for dine-in, take-out, or delivery so you always know the status.
Speaking of tracking, look for a system that keeps robust records of sales, inventory, employees, and more. Being able to pull reports on past performance is so useful for figuring out your busiest hours, top-selling items, labor costs, you name it. Some systems even integrate with your accounting software which is super convenient come tax season.
When it comes to the menu, find a POS that makes it easy to buildout your menu items, modifiers, combos, and packages. flexible to add or remove items whenever needed. Customers these days also expect pictures of menu items, so a photo-capable menu is a necessity. Extra points if you can customize Nutrition Facts or allergen labels for items too. And of course, the menu should be easy to view on both the system monitors behind the counter as well as any mobile POS devices.
Speaking of mobile, look for a fully mobile POS solution that doesn’t require customers to be tied to a counter. This allows you to take orders anywhere – whether roaming the dining room or out on deliveries. It also means your staff can be more efficient, maybe bussing tables or prepping ingredients between orders. Some systems even offer loyalty programs, online ordering, and payment options which is super convenient these days.
Last but not least, service and support are so important too. Choose a vendor that offers ongoing training, quick help response if issues come up, and regular system updates/patches. You want to feel supported in optimizing your operations. Bonus if they also provide future proofing so your POS can easily integrate with new technologies down the line too.
Doesn’t that about cover it? Let me know if you have any other POS questions as you shop around. Finding the right all-in-one solution will make running your pizza shop so much smoother!
